Excellent quality of product, which I use in a Big Green Egg.
As always an excellent service. The sales team are extremely helpful in ensuring the order is successfully received on time. The wood arrived wrapped in bags keeping it dry and ready to burn. I will definitely continue to order direct from Big K.
I would like to say that Big K does the best BBQ charcoal in the world after trying other brands experiences over the years. My favourite Big K product is 4pack orange instant lighting charcoal as not only its have a Great smell with proper BBQ smoke' all the meat taste awesome as well. I also like Big K slow burn charcoal for my fire pit.
Have used Big K a few times now. Excellent service and quality. Restaurant Lump and Briquettes are both very good.
Prompt delivery, excellent product, easy ordering, ordered previously always an excellent service
First time I have dealt with the company and found it very efficient prompts and hassle free
Ordered the easy fire system for my bbq after having it for a couple of years and finding that it was hard to get the bbq lit without plenty of firelighting fluid etc. This definitely did the job when used at the weekend. It kept the fire lit, as it allows the air to flow through properly. Highly recommend.
Great service, polite and very helpful staff
Very quick response to an email enquiry resulted in me making my purchase. Delivery was amazing - quick and I was updated all the time. Thank you!
I always enjoy using Big K in my Grill Dome roaster/smoker as well as my barrel BBQ. A very consistent product with the high temperature/longer burn capability I need for 2 inch thick steak and smoking a pork shoulder.
There was an issue with the website one weekend so I sent an email asking to ring me asap. They did ring and raised an order which was delivered in two days. I have used a lot of ACH15 charcoal for bbq'ing and it is the best I have used. Good for low and slow and high heat cooks. It rarely spits as well. Recommended.
Restaurant grade charcoal is the best on the market.
Just a quick email to say thank you very much for sorting out the delivery. It arrived at 8.00am Monday morning. Built and painted by Thursday in time for the party. All of my friends love it and I would not hesitate in recommending BIG K.
Thank you very much for sorting the barbecue out for us, it arrived all in one bit yesterday.
Thanks for excellent customer care and support. When we move we will be back to buy another barbecue from Big K, because the aftercare is second to none.